How do I hang my poster up?

Tacks, push pins, or Velcro® are the most common ways to mount the fabric. We also suggest the following methods to display the posters: 

1. Grommets: We can install these with no additional charge upon request.

2. 3M™ tape (3M™ 9448A Double Coated Tissue Tape) works well on different types of walls/display boards.

3. Wall hanging rail : We recommend a wall hang rail such as the one below:

https://www.amazon.com/Just-Hang-Wall-Hanging-Rail/dp/B001UGAEQS/ref=pd_sbs_229_2?_encoding=UTF8&psc=1&refRID=VFSR339144F6KG73T9SN

Installing "Save as PDF" Add-in for PowerPoint 2007

If you are using PowerPoint 2007 to design your poster, the easiest way to convert your poster slide into a PDF file is to use the add-in of "Save as PDF" provided by Microsoft Download Center.  Please visit the following link to download the add-in.  After installing the add-in, simply restart your PowerPoint 2007, and you will have the option of "Save as PDF" in the "Save As" dropdown menu.

http://www.microsoft.com/en-us/download/confirmation.aspx?id=7

2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS

If your download does not start after 30 seconds, click here: Start download

Instructions

To install this download:

1. Download the file by clicking the Download button (above) and saving the file to your hard disk.
2. Double-click the SaveAsPDFandXPS.exe program file on your hard disk to start the Setup program.
3. Follow the instructions on the screen to complete the installation.

Instructions for use:

After you install this download open the document you want to publish and then, depending on the program you are using, select Save or Publish to PDF or XPS from the Office or File menu.

For more information, search Office Help for "Save a file in PDF format" or "Save a file in XPS format".

To remove this download:

To remove the download file, delete the file SaveAsPDFandXPS.exe.

1. On the Start menu, point to Settings and then click Control Panel.
2. Double-click Add/Remove Programs.
3. In the list of currently installed programs, select Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs and then click Remove or Add/Remove. If a dialog box appears, follow the instructions to remove the program.
4. Click Yes or OK to confirm that you want to remove the program

What to Do When Credit Card Cannot be Processed?

Rarely does this happen to our customers when making a credit card payment.  However, if it does happen, please don't hesitate to email us at support@postersmith.com.  

If you want to get your order placed as soon as possible, attach your poster file in the email as well.  Our staffs will contact you momentarily, and our production team will start to review and process your file for you.  Later, an order summary and a secured payment link will be sent to you for your confirmation.

If your file is too large to be sent through an email, please feel free to send us a link to the file (e.g. Dropbox link).

If you are redirected from our site to this article, likely the credit card transaction issue has occurred to you.  Please accept our sincere apology for causing you this inconvenience.

What to Do When Files Cannot be Uploaded?

Rarely does this happen to our customers when uploading files to our site.  However, if it does happen, please don't hesitate to email us at support@postersmith.com.  

If you want to get your order placed as soon as possible, attach your poster file in the email as well.  Our staffs will contact you momentarily, and our production team will start to review and process your file for you.  Later, an order summary and a paypal payment link will be sent to you for your confirmation.

If your file is too large to be sent through an email, please feel free to send us a link to the file (e.g. Dropbox link).  Instructions of using Dropbox link can be found in this page.

If you are redirected from our site to this article, likely the file uploading issue has occurred to you. Please accept our sincere apology for causing you this inconvenience.  

Portrait vs. Landscape

Portrait orientation is when the poster is taller than it is wide, whereas landscape is the opposite. Although we only list landscape sizes in our website as size references, there is no need to worry about the orientation when submitting your poster file to us. We rotate it for you to fit best on our fabric. 

Order a Poster by Purchase Order (PO)

Some of our customers were asking whether they can order a poster from us by using the Purchase Order (PO) issued by their research grants or companies.  Yes, paying by PO is one of the payment options in our website, and at the moment, more than 10 schools have already set up their PO to include our service.

We have made it very easy to input your PO information in the following 2 steps.

Step 1: While checking out, click Use Purchase Order to switch to the mode of paying by PO.

Step 2: Enter PO# and Company/School Name to complete the order.

* To setup a PO agreement between your school/company and PosterSmith.com, please have your administrator contact us at: service@postersmith.com or call us at: 617-383-7772.

Caring for Your Fabric Poster

Using a fabric poster is a new experience for many of our customers. Please refer to the following tips on how to relieve and avoid creases on our fabric posters.

• When soft creases occur, you can hang your poster to smooth out the slight crease marks.
• When deeper creases occur, you can pin your poster on the presentation board to apply tension. With our latest development of fabric material, iron is not recommended. Just apply normal pressure to your poster, and the creases will smooth out.
• When traveling with your fabric poster, you can fold it lightly to avoid the formation of sharp creases that will take longer to recover. We suggest transporting your fabric poster in a hard box to avoid the sharp creases.